Frequent questions.
Clear answers.

Jungkraut is Swiss premium skincare for men, developed and produced in the Toggenburg. The basis is the Swiss NatureTECH® formula: alpine, organic botanicals combined with clinically validated actives. No compromises, no 10-step routines. Skincare that works and fits into your day.

All Jungkraut products are fully developed and produced in Switzerland, in the Toggenburg in the canton of St. Gallen. For us, Swiss Made isn't a claim; it's where the production happens.

Swiss NatureTECH® is Jungkraut's proprietary formulation philosophy: alpine, organic plant extracts such as edelweiss, alpine rose or oat, combined with high-concentration, clinically validated actives. Nature provides the base, science the proven effect. Read more: Swiss NatureTECH®.

Full focus on men's skin, Swiss production and the Swiss NatureTECH® formula instead of marketing promises. Every product is dermatologically tested, highly concentrated and designed for a routine that takes under a minute.

Essentially yes. The formulations are developed for normal, dry and oily skin. Every product page states which skin type it suits best, and the Routine Finder takes you to the right skincare in two minutes.

Yes. All Jungkraut products are dermatologically tested and rated "very good" by Dermatest. They are also suitable for sensitive skin.

Almost all of them. The only exception is the Alpine Performance Face Fluid, which contains a honey essence. Every product page states whether the product is vegan.

All ingredients are naturally derived. Jungkraut is completely free from parabens, silicones, synthetic fragrances, microplastics and mineral oils.

On average, men's skin is thicker, oilier and put under more strain by shaving than women's skin. Jungkraut formulations are tuned to exactly these characteristics, from texture to active concentrations.

Under 60 seconds: in the morning, Botanical Power Face Wash followed by Alpine Performance Face Fluid. In the evening, Face Wash and Glacier Revital Face Serum. No waiting times, no layering effort. Find your way in with the Routine Finder or go straight to the skincare sets.

Of course. The products are tuned to men's skin but work for any skin. Plenty of partners use them too.

Usually yes. Naturally derived formulas can thicken slightly or change colour during transport or cool storage. At room temperature (18 to 25 degrees) this normalises again, and the effect stays the same. If in doubt, get in touch.

Because of the concentration. Jungkraut formulas are so highly dosed that a few drops per application are enough; the price per application ranges from 18 to 82 rappen depending on the product. Add Swiss production, organic alpine botanicals and clinically validated actives.

Credit card (Visa, Mastercard, American Express, UnionPay), Twint, PayPal, Klarna, Apple Pay, Google Pay and Shop Pay. Payments are processed securely via Shopify Payments.

Yes, as long as it hasn't shipped yet. Get in touch as soon as possible via the contact page. Orders are processed within 24 hours; after that, a free return is the right route instead of a cancellation.

Contact us as soon as possible via the contact page. As long as the order hasn't shipped, we'll update the address.

Jungkraut deliberately produces in fresh batches rather than stockpiling. Sold-out products are usually available again within a few weeks; you can request a notification on the product page.

Orders leave our warehouse within 24 hours (Mon to Fri). Delivery takes 2 to 3 working days in Switzerland and Germany, 3 to 5 working days in Austria and the EU.

Jungkraut ships free from 60 CHF/EUR. Below that: 5.90 CHF in Switzerland, 3.90 EUR in Germany, 5.90 EUR in Austria and the EU. All details: Shipping & returns.

No. Deliveries to Switzerland ship from Switzerland; deliveries to Germany, Austria and the EU ship from our warehouse in Germany. VAT is included in the price.

You have 30 days from receipt. Get in touch via the contact page with your order number; you'll receive a prepaid return label, and Jungkraut covers the return costs.

For first-time skincare purchases: test for 30 days, and if you don't see and feel a difference, you get the full purchase price back, even for opened and used products. All details: 30-day satisfaction guarantee.

Within 14 days of your return arriving, to your original payment method.

Very. You choose a delivery interval that matches your usage and can adjust it in the customer portal at any time, postpone deliveries or pause the subscription. Before every delivery you get an email reminder with enough lead time for changes.

Any time, yourself, in the customer portal, with no minimum term and no notice period. The cancellation takes effect from the next scheduled delivery date. All details: Subscription.

Subscriptions can be paid by credit card (Visa, Mastercard) and PayPal. Other methods such as Twint or Klarna are not available for subscriptions.

Yes. For the same delivery rhythm, simply add the product to your existing subscription in the customer portal, and everything arrives together in one delivery. For a different rhythm, set up a separate subscription.